Terms of Service

Last updated: October 15, 2026

1. Overview

This website is operated by Owna Care USA, a brand of FLOUM EXPORT LLC ("Owna Care", "we", "us" or "our"). By visiting our website or purchasing from us, you agree to these Terms of Service, together with our Privacy Policy, Shipping Policy and Sales, Returns & Warranty Policy, which are incorporated by reference. If you do not agree, please do not use this website.

2. Age requirement

This website and our products are intended exclusively for adults. By using this website or placing an order, you confirm that you are at least 18 years old, or the age of majority where you live if that is higher.

3. Our products and intended use

Our products are adult wellness products intended for personal, intimate use by adults. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease or medical condition. Always read and follow the product instructions, use a water-based lubricant with silicone products, and clean your products before and after each use. If you are pregnant, have a medical condition, have an implanted medical device, or feel pain or discomfort, stop using the product and consult a healthcare professional. Our toys are for individual use and should not be shared without proper cleaning.

4. Product information and pricing

We work to display our products, colors and information as accurately as possible, but we cannot guarantee that your screen will show colors accurately or that all descriptions are error-free. All prices are in US dollars and may change without notice. If a product is listed at an incorrect price or with incorrect information due to an error, we reserve the right to correct the error and to refuse or cancel any order placed for that product, including after the order has been submitted. If your payment was processed, we will issue a full refund.

5. Orders and payment

We reserve the right to refuse or cancel any order, limit quantities, or refuse service at our discretion, including orders that appear to be placed by resellers or that raise fraud concerns. You agree to provide current, complete and accurate purchase and account information.

6. Shipping

Shipping is governed by our Shipping Policy.

7. Returns and warranty

For hygiene reasons, intimate products cannot be returned once shipped. Our products include a 6-month warranty against manufacturing defects, as described in our Sales, Returns & Warranty Policy.

8. Reviews and content you submit

If you submit reviews, comments or other content, you grant us a non-exclusive, royalty-free right to use, reproduce and display that content in connection with our business. You agree that your content will be truthful, will not violate anyone else's rights, and will not contain unlawful or offensive material. We may remove content at our discretion.

9. Intellectual property

All content on this website, including text, images, logos, product names and designs, belongs to Owna Care or its licensors and is protected by intellectual property laws. You may not copy, reproduce or use it without our written permission.

10. Prohibited uses

You may not use this website for any unlawful purpose, to infringe on anyone's rights, to submit false or misleading information, to upload malicious code, or to interfere with the security or operation of the website.

11. Disclaimer of warranties

Except for the express product warranty described above, this website and our products are provided "as is" and "as available", without warranties of any kind, to the fullest extent permitted by law.

12. Limitation of liability

To the fullest extent permitted by law, Owna Care and its owners, employees and partners will not be liable for any indirect, incidental, special or consequential damages arising from your use of this website or our products. Our total liability for any claim related to a product will not exceed the amount you paid for that product.

13. Indemnification

You agree to indemnify and hold Owna Care harmless from any claims arising from your breach of these Terms or your misuse of this website or our products.

14. Governing law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

15. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted on this page, and your continued use of the website means you accept them.

16. Contact

Questions about these Terms can be sent to FLOUM EXPORT LLC, 30 N Gould St, Sheridan, WY 82801, United States, by email at help@ownacare.com, by phone at +1 805-689-0186, or through our contact page.